Legal notice

# LEGAL NOTICE

**Effective Date: 26 August 2026**

Welcome to **Sage & Santo** (“Sage & Santo”, “we”, “us”, or “our”). This Legal Notice governs your use of our website, **[www.sagensanto.com](http://www.sagensanto.com)**, and the purchase and use of products and services offered through the website.

By accessing or using this website, you acknowledge that you have read, understood and agreed to the terms contained in this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy and Refund Policy.

## 1. Business Information

**Business/Brand Name:** Sage & Santo

**Website:** [www.sagensanto.com](http://www.sagensanto.com)

**Email:** [hi@sagensanto.com](mailto:hi@sagensanto.com)

**Phone:** +91 99622 18090

**Business Address:** Orca International, 86 NH Road, Chennai, Tamil Nadu – 600034, India

Where applicable, the legal entity/proprietorship details, GSTIN and other statutory registration details shall be provided on invoices and/or other legally required documents.

## 2. Nature of Products and Services

Sage & Santo offers spiritual, ritual, wellness, sacred and lifestyle products, including but not limited to sage and smudging products, incense, Palo Santo, crystals, ritual items, spiritual accessories, candles, apothecary products and related services.

Descriptions, photographs, colours, dimensions and other product information are provided for general information and may vary slightly from the actual product due to natural variations, photography, screen settings, manufacturing processes and/or the nature of certain products.

## 3. Spiritual and Wellness Disclaimer

The information, descriptions, rituals, practices, recommendations and spiritual content available on this website are provided for **informational, educational and spiritual purposes only**.

They are not intended to diagnose, treat, cure or prevent any medical or psychological condition and should not be considered a substitute for professional medical, psychological, legal, financial or other professional advice.

Individual experiences and results from spiritual practices, rituals, crystals, herbs, incense, smudging or other products may vary. Sage & Santo does not guarantee any particular spiritual, emotional, financial, health or other outcome from the use of its products or services.

Customers should use products responsibly and follow all applicable safety instructions.

## 4. Product Safety

Certain products sold on this website may involve fire, smoke, heat, fragrance, herbs, oils, resins or other materials requiring appropriate care.

Customers are responsible for reading and following the safety instructions supplied with the product and using products in a safe and appropriate environment.

Never leave burning candles, incense, sage, Palo Santo or other combustible products unattended. Keep burning products away from children, pets, curtains and other flammable materials.

## 5. Intellectual Property

All content appearing on this website, including but not limited to the Sage & Santo name and logo, product photographs, graphics, designs, text, descriptions, artwork, videos, written material and other intellectual property, is owned by or licensed to Sage & Santo unless otherwise stated.

No material from this website may be copied, reproduced, modified, distributed, published, transmitted, displayed or commercially exploited without prior written permission from Sage & Santo.

## 6. Accuracy of Information

We make reasonable efforts to ensure that information displayed on the website is accurate and up to date. However, we do not warrant that all information will always be complete, accurate, current or error-free.

We reserve the right to correct errors, update information, modify product descriptions, change prices and discontinue products or services without prior notice, subject to applicable law.

## 7. Pricing and Availability

All prices displayed on the website are subject to change without prior notice.

Product availability may change from time to time. Placing a product in your cart does not necessarily guarantee its availability until the order has been successfully placed and accepted by Sage & Santo.

Applicable taxes, shipping charges and other charges, where relevant, will be displayed during the purchase process or reflected on the applicable invoice.

## 8. Orders and Payments

Sage & Santo reserves the right to refuse, cancel or limit any order where permitted by applicable law, including in cases involving suspected fraud, incorrect pricing or product information, stock availability issues or other legitimate business reasons.

Payment information is processed through authorised payment service providers. Sage & Santo does not ordinarily have access to or store your complete card or banking credentials.

## 9. Third-Party Links and Services

The website may contain links to third-party websites, applications, payment gateways, social media platforms or other services.

Sage & Santo does not control and is not responsible for the content, security, availability, privacy practices or policies of third-party websites or services.

Your use of such third-party services is subject to their respective terms and policies.

## 10. Limitation of Liability

To the maximum extent permitted by applicable law, Sage & Santo shall not be liable for indirect, incidental, consequential or special losses arising from the use of the website or products purchased through the website.

Nothing in this Legal Notice is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable Indian law.

## 11. Consumer Rights

Nothing contained in this Legal Notice shall affect or restrict any statutory rights available to consumers under applicable Indian laws.

Sage & Santo is committed to providing transparent product information, fair customer service and an appropriate mechanism for resolving consumer grievances.

## 12. Grievance Redressal

For questions, complaints or grievances relating to an order, product or service, customers may contact us at:

**Grievance/Customer Support Email:** [hi@sagensanto.com](mailto:hi@sagensanto.com)

**Phone:** +91 99622 18090

**Business Address:** Orca International, 86 NH Road, Chennai, Tamil Nadu – 600034, India

We will endeavour to acknowledge and resolve genuine customer grievances within the time prescribed under applicable law.

## 13. Governing Law and Jurisdiction

This Legal Notice and your use of the Sage & Santo website shall be governed by the laws of India.

Subject to applicable consumer protection laws and the jurisdiction of competent consumer authorities, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business location.

## 14. Changes to This Legal Notice

Sage & Santo reserves the right to update or modify this Legal Notice from time to time to reflect changes in our business, website, applicable laws or regulatory requirements.

Any updated version will be posted on this page with the revised effective date.

## 15. Contact Us

For any questions regarding this Legal Notice, please contact:

**Sage & Santo**

Orca International, 86 NH Road

Chennai, Tamil Nadu – 600034

India

**Email:** [hi@sagensanto.com](mailto:hi@sagensanto.com)

**Phone:** +91 99622 18090

**Website:** [www.sagensanto.com](http://www.sagensanto.com)